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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Mixed Methods Researcher
We are looking for a Mixed Methods Researcher to join the Research & Insights team within our Marketing department here at athenahealth.
In a Mixed Methods Researcher, we are looking for a talented, motivated, team-oriented individual with a background in statistical analysis, survey design, and qualitative research methods and a passion for telling important healthcare stories. This individual will have a familiarity with what constitutes claims, EHR, and other healthcare data is valuable, as is experience in survey and study design (e.g. randomized control trials). This individual will also have experience with qualitative research methods (e.g. discussion guides, interviewing, focus groups) as well as a passion for analyzing data from multiple sources and bringing them together to find new and unique insights and trends to be shared with internal and external audiences. The Mixed Methods Researcher will also operate in a matrixed organization, collaborate successfully with multiple stakeholders and generate or contribute to creative research ideas. This individual will possess a self-starter attitude and the ability to see a project through from ideation to deliverable is crucial, as is the ability to adjust as the data and stakeholders require.
The Team: The mission of athenahealth’s Research & Insights team is to publish innovative insights using our proprietary data set, to promote the company’s thought leadership position. Topics include patient engagement, provider burnout, disease surveillance, health equity, and client practice operations including clinical behavior and best practices in care delivery. As part of the Research and Content team, athenahealth’s original research fuels thought leadership and lower funnel content distributed through multiple online, print, and event-related channels and is guided by the company’s strategic messaging priorities. Our work plays a central role in athenahealth’s positioning with external audiences and has been published in The New England Journal of Medicine, Health Affairs, Harvard Business Review, and numerous popular press and trade publications.
Job Responsibilities
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Work with research team to determine research projects, questions, hypotheses, and analyses that support research pillars as defined by the team in accordance with corporate messaging and brand goals
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Use R or Python for data cleaning, manipulation, and statistical analysis. Experience using these tools with large healthcare datasets is a plus.
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Run and lightly modify existing SQL queries in a Snowflake environment
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Perform statistical analysis of existing data sets.
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Design and deploy client (provider) and patient surveys and analyze results, including descriptive and inferential statistics
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Identify trends and insights indicated by the research and interpret the potential meaning and business impact of those trends.
Typical Qualifications
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Background in Public Health, Economics, Statistics, Engineering, Computer Science, or other quantitative field
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Bachelor’s degree plus 5+ years of relevant experience OR Masters/PhD plus 2+ years of relevant experience
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Experience working with claims and/or EHR data
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Experience with and understanding of research methodologies and analytics capabilities specific to healthcare
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Understanding of US healthcare ecosystem, outpatient health care delivery, IT, research, and policy preferred
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Experience in designing data collection tools, such as surveys, monitoring their implementation, and interpreting results
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Understanding of how to communicate research findings and analysis to a lay audience (experience creating research-based content a plus)
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Familiarity with SQL (Snowflake a major plus), R, Python
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Ability to understand and evaluate statistical analyses
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Ability to design new data collection initiatives, including surveys and observational experiments
For candidates located in California, Colorado, New York City, and Westchester County (NY), please visit the following link for pay range information:
California:
https://www.athenahealth.com/salary-range/ca-nontech-manager
Colorado:
https://www.athenahealth.com/salary-range/co-nontech-manager
New York:
https://www.athenahealth.com/salary-range/ny-nontech-manager
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at
taoperations@athenahealth.com
for assistance.
https://www.athenahealth.com/careers/equal-opportunity
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